Terms and Conditions For Clients

Download Terms and Conditions For Clients

The following document outlines the terms and conditions for projects for our clients.  Some terms are generic and others are for large projects and custom projects.  Please read carefully so you understand the terms and conditions.  When a quote is signed as approved, it is assumed you are aware and agree with these terms and conditions.

1. Payment terms:

Our standard payment terms are:  50% upon signing the estimate and 50% when the order is loaded for delivery.   No materials are ordered or production is started before the deposit is received.   Once materials are ordered and/or manufacturing has commenced for a custom job, then the deposit is not refundable.

Payments are by EFT/Direct Payment to our bank information provided or E-Transfer to acctrec@nexxgenbuildsys.com

2. Contracts:

If pre-agreed upon special signed terms, payments for invoices are due 15 days after invoicing and is to be submitted by EFT (Direct Payment).

For Example, if an invoice is submitted to a client for payment on the 15th of the month, payment is due on the last day of the month (28th, 30th or 31st)

For Example, if an invoice is submitted to a client for payment on the 28th, 30th or 31st of the month, payment is due by the 14th or 15th of the month.

If the payment due date is on a weekend then payment is due on the Friday before the weekend.

3. Standard Panels:

Standard Panels are our main panel sheathing options with EPS foam published on the website (with no modifications, custom fits or measurements, and with no special raw materials or non-EPS cores).  For any standard panels ordered (no modifications and no special order materials), there will be a 25% restocking fee for any returned product.  If the returned product is not in the condition that it was when it was delivered to the client originally, then the deposit or any funds paid to date are not refundable for any damaged product returned.

4. Special Orders:

All projects that are custom orders from the shop for special products, insulation other than EPS, panels, wall, basement or floor assemblies customized for the client, the following payment terms will be required.

Upon Approval of the Quote and/or PO submitted, 50% payment for the order is sent by EFT from the client, and is NOT Refundable once materials are ordered and or manufacturing has begun.

If long distance shipping is required, then shipping will be arranged either by SIS Panels™ or the client and prepaid before product is shipped.

The remaining 50% of the payment on the invoice is due when the product is ready to be shipped.

5. Deliveries:

If a delivery is scheduled and delivered to the client’s job site and cannot be unloaded (no space, miss communication, no fork lift, etc.) and is returned to our shop then a $750.00 charge will be invoiced to the client to cover the costs of having to deliver and redeliver the order.

Shipping / delivery expenses for longer hauls is quoted separately and paid by the client before products are loaded for shipping.

6. Material Delays:

We are not in control of raw materials and delays in delivery and sourcing of materials.  If shipments are delayed we will update the clients and deliver to the client sites as soon as the materials have been received and sheathing manufactured.  Once raw materials are ordered after deposits are received, the deposits are no longer refundable.  If the materials are special orders like Phenolic or other non-EPS cores, then once they are ordered the deposit is NOT refundable.  If the materials can be used on another project a refund may be made, less a 25% restocking fee, at the discretion of Nexxgen Building Systems.  If agreed upon by both parties, alternative materials can be sourced and paid for the project, with a credit being applied to the alternative sourced materials.

*** This is available on our website and is referenced on the invoices and estimates.  It is up to our clients to review our terms and conditions.  Signing an estimate or invoice is acceptance of these terms and conditions.

These terms and conditions are approved by the management team of Nexxgen Building Systems.